Refund policy

Refund Policy

At Sarah Denim, we strive to provide premium quality denim products and a smooth shopping experience. Please read our refund and return policy carefully before placing an order.

Returns

We accept returns within 7 days of delivery only if:

• The item received is damaged

• The wrong product was delivered

• The product has a manufacturing defect

To be eligible for a return:

• Product must be unused and unwashed

• Original tags and packaging must be intact

• Proof of purchase/order ID is required

Non-Returnable Items

We do not accept returns for:

• Size issues after order confirmation

• Minor color variations due to lighting

• Used or washed products

• Customised or altered products

Refund Process

Once your return is approved and inspected:

• Refunds are processed within 5–7 business days

• Refund amount will be credited to the original payment method

• COD orders may require bank account details for refund processing

Exchange Policy

Exchanges are subject to stock availability.

Contact

For any return or refund queries: Email: sarahdenimjeans@gmail.com Instagram: @sarahdenim.co